Way to go Urban Referrals, you are the best company I have had the pleasure of dealing with. I so appreciate your prompt response and your flexibility. Keep up the great work! Your wonderful company as always is the first referral I give when family, friends, or neighbors need home repairs/work done.
Sincere thanks,
Judy, District of Columbia
I was having a hard time finding a carpenter to do some work on my home, and was dreading this process after having a bad experience with a previous contractor. Urban Referrals quickly helped me find a terrific and affordable master carpenter, and I am very pleased with the results. Thank you Urban Referrals!
Laura, Alexandria, VA
Urban Referrals did it all -- after mild water damage and an outdated decor, our basement needed a facelift. Urban Referrals to the rescue!! After a short email to UR, I received a response the next day. UR recommended a contractor to strip our entire basement of its wallpaper, repair some drywall, and repaint the entire area. Within a week, the contractor had given me a quote, and two weeks later, the job was complete. The quality of work and professionalism of the contractor was excellent. We've received many compliments on the work from guests in our "brand new" basement. UR took all the hassle out of a quick home upgrade. Definitely a great resource for anyone looking for help with their home upgrades & repairs. Five stars and two thumbs up!!
Larry & Noreen, Oakton, VA
Urban Referrals helped alleviate much of the stress that goes along with a home improvement project. We were new homeowners living in a new state and didn’t want to hire someone without recommendations from someone we trust. Cost was a factor, but we didn’t want to sacrifice quality. They took the time up front to get a good sense of what the job entailed and as a result, gave us a range of choices (all excellent) that allowed us to choose the contractor that met our needs best. I also appreciate that the UR team checked in at several points to see how things were going. The job was done on budget, on time and with superior quality. The next time we need any kind of work done in our home, Urban Referrals will be our first call. I was so happy with our experience that I recommend them to anyone I know who mentions that they need work done, including my boss. She used Urban Referrals and was thrilled with the results too!
Kelly Grunig, Oakton, VA
Many thanks to Urban Referrals for always providing such excellent, prompt, and thoughtful service. We have used your service four times in as many months and feel so fortunate to be able to count on your organization for reliable guidance. We will continue to do so through much of 2008 and have referred your services to numerous friends.
Stephanie, District of Columbia
You keep doing what you do so well, and I'll always be your #1 fan! Taking into consideration the time value of money, I can't even remotely think of the days when I had to search for competent contractors. Ugh@!
Thanks for everything -
Joe McC, District of Columbia
The abundance of horror stories about nightmarish experiences with contractors made the idea of home repair or improvement intimidating at best. Add to that the inexperience of being a first-time home owner and being relatively new in town, and my anxiety turned into downright fear. Urban Referrals was the perfect antidote. Knowing they already had done due diligence on the contractors they recommended and had asked all of the questions I didn’t know to ask put my mind much more at ease. The payoff was substantial. My experiences with Urban Referral contractors have been flawless. Now for every home improvement horror story I hear, I have a positive one to share…as well as a suggestion—“Next time call Urban Referrals.”
Julia Coffman, Alexandria
We have used Urban Referrals five (5) times in the past two years. We have always been impressed with the responsiveness and professionalism exhibited by the Urban Referrals staff. In every case, Urban Referrals has promptly connected us with several contractor options for our projects and followed up to see how the contractors worked out. Most of the contractors have been extremely responsive, a trait not normal in contractors. We attribute this contractor behavior to their association with Urban Referrals.
The true testimony to the value of the Urban Referrals service is in their response to issues with contractors. While Urban Referrals screens their contractors, they cannot anticipate every contractor’s service issues. When we had a problem with one of our contractors, Urban Referrals acted immediately to mediate and resolve the issue. GREAT!
I would, without reservation, recommend this service to any friend. Thank you Urban Referrals!
Kipp Rhoads, District of Columbia
Urban Referrals has been an enormously helpful resource several times over. Living on Capitol Hill it is often very difficult to find contractors that are willing and able to work in our neighborhood and it is even more difficult to find reputable contractors. Having been burned on home improvements by one company I was looking for a no hassle, straight forward way to hire people to perform quality work on our home and Urban Referrals has been just that. Each contractor I have dealt with through this service has been on time, reasonably priced and has performed expert quality work. I recommend using Urban Referrals to locate workers in every trade to perform the jobs that you need done.
Lizabeth Wesely-Casella, District of Columbia
"Your
service really is the greatest."
Gayle
Bennett, District of Columbia
"I
referred people at work to you when they needed services
before I ever used you, but the fact that you followed up
with the referred contractors and are making sure an licensed
electrician tries to figure out my problem makes me even
more impressed and more wanting to refer everyone I know
to UR. It's perfect for a person like me, and I wish I'd
been addressing repairs and maintenance all along, rather
than having to do all this at once. Good job!"
Janet
Hopf, District of Columbia
"Urban
Referrals has been an invaluable resource for the varied projects
that we have completed at our home. Marla has done excellent
research on the people she recommends and as a result they
are extremely competent and professional. We have used their
recommendations more than once, and have been impressed each
time. During the bid stages, we have always sought bids from
companies other than those recommended by Urban Referrals.
In each case, the Urban Referrals recommended company was
the one we used based on price and value. If ever there are
any type of problems, Marla will get involved to assist at
a moment's notice. We will continue to use Urban Referrals
and recommend them to our friends in the District."
Pete
and Rose Sather, District of Columbia
"As
a new homeowner, I was tremendously relieved to find Urban
Referrals. The hardest part of home improvement is finding
good contractors who show up for appointments on time and
do quality work. Urban Referrals has a stable of pre-qualified
contractors for every kind of job, from small repairs to
major renovations. They make sure the contractors are reliable,
licensed, and insured. They stay on top of any job they
refer, making sure the contractors turn up on time and get
the job done. The best thing about Urban Referrals is the
personal attention they give to me when I refer a job to
them. Home improvement is stressful, but it's less so with
Urban Referrals. For me, Urban Referrals = peace of mind."
Kevin
McGilly, District of Columbia
"Our
house is over 80 years old and things always break at the
most inconvenient time. Finding contractors that are qualified
to work on these old things is a challenge. The time it
takes to interview, check references and licenses and evaluate
previous work is exhausting. Who has the time for that?
Urban Referrals, that's who. They take the guesswork out
of the selection process, by checking all this information
for us. They provided us with several qualified contractors
that have cleared their screening process. Once the contractor
was selected, Urban Referrals made sure that we were satisfied
with the work being done. We will use them each time we
need work done to our home and have referred them to several
friends."
Robert
and Denise Rouse, District of Columbia
"Urban
Referrals was extremely helpful. I called them after a leak
ruined by dining room ceiling, and within a week a contractor
had fixed it and repainted. Marla was very helpful and efficient
and followed up to insure the quality of the contractor's
work. I intend to use Urban Referrals next time I need a
contractor."
Stephen
Cohen and Alison Barnes, District of Columbia
Washington, DC
"Finding
a reputable contractor can be an arduous task. Urban Referrals
takes the worry out. We had a response with in 24 hours
of our request and a contractor in our home the same week.
The contractor exceeded our expectations; he was dependable,
on time and diligent about his work."
Rob
Manix, District of Columbia
"Urban
Referrals is an absolute must for anyone who owns an older
home in the District of Columbia. We love our home, but
there are constant little problems cropping up. Marla has
referred excellent contractors to us for painting, relining
our fireplaces, replacing a roof and heating/air conditioning.
Obviously, we would not have gone back to Urban Referrals
each time if we hadn't been extremely happy with the services
we had used previously. It was reassuring to know that each
of these contractors is licensed and insured and has been
checked out by Urban Referrals. We also appreciated the
fact that Marla followed up, to make sure that we were satisfied
as the work progressed. We were also impressed with all
of the services Urban Referrals could provide--it seems
that if you need it, they can do it! We highly recommend
Urban Referrals to anyone who needs quality service for
their home."
Sherri
and Bob Kimbel, District of Columbia
"We have used Urban Referrals extensively on two historic
homes we have owned in the District. The best thing about
Urban Referrals is that they take the guess-work out of
home repair and improvement projects. The process of searching
for reputable contractors and checking references is eliminated,
saving you valuable time; and one can be confident that
the party selected is going to be reliable and trustworthy.
Instead of a "one shot" deal, the contractor is
motivated to get repeat business from Urban Referrals and
with Marla's follow-up, they will not "disappear"
on you. It's a wonderful service! "
Lou
Cardenas , District of Columbia
"It
is not often these days that a remodeling project is done
on time, within budget, neatly, professionally, and by a
person you would like to have as a friend. It appears, however
that Urban Referrals can accomplish all that -- at least
that is our impression after using a company in their network.
Thanks again for the great referral. This will not be the
last time we use your service. Unlike past experiences,
my wife is actually beginning to look around for projects."
Patrick
Raher, District of Columbia
"I
absolutely adore Urban Referrals. I recommend it to anyone
I talk to that is doing any sort of home repairs. You all
do a fantastic job."
Kristen Blauvet, District of Columbia
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